£2500

Credit Cards

This report looks at the current state of the credit card market. Today, over 37 million adults own a credit card, and for many adults, using their cards is an essential element of everyday shopping and spending. However, like all credit markets, the card market has been hit by the fallout from the credit crunch and the economic recession, with consumers more reluctant to take on debt than in the past and with card providers becoming more stringent in their credit policies. This report addresses these issues and considers how consumers view and use their cards and how they perceive the provider of their cards.

Around 30 questions were asked in total, covering the following topics:

  • What credit products consumers own
  • Why consumer borrow money
  • Dependency on loan products
  • Information sources used when looking for credit
  • Number of cards owned
  • Amount owed on credit cards
  • Frequency of card usage
  • Which providers are used
  • The terms and phrases associated the card provider
  • Factors that determine which card is taken
  • Payment of card bills
  • Knowledge of card features and benefits
  • Frequency of searching for a new card
  • Tendency to incur card fees and charges

To download a table of contents for this report, click here.

To buy the Credit Cards report, click here.