£2500

Life and Health Protection

This report covers the life and health (illness) protection market, including life insurance, critical illness insurance and income protection. It does not cover areas like private medical cover; instead it studies the insurance coverage of risks associated with death and inability to work due to illness.

Numerous studies have shown that UK consumers are generally under insured for the death and illness risks they face, a fact that has not changed recently and is unlikely to change in future. This report examines the level of insurance cover consumers have and why they may be under insured. It will assess consumer perceptions of life and illness cover and go on to assess how these attitudes may impact on policy ownership. The report also looks in detail at the customer experience when arranging a policy and considers attitudes towards a number of issues relating to having life and illness cover.

A total of 26 questions were asked, covering the following topics:

  • Type and form of policies currently owned and how this relates to key personal circumstances
  • New policies taken out in the past year
  • How much consumers pay each month for their life or illness cover
  • How well consumers understand the policies they currently own
  • How much life and illness cover consumers have
  • How frequently consumers search for new deals
  • The key factors taken into account when arranging life or illness cover
  • Sources of information consumers consult before making a decision about life or illness cover
  • Consumer perceptions of life and illness cover
  • How consumers prefer to arrange their life and illness cover
  • How well protected consumers are in the case of their death or illness.

To download a table of contents for this report, click here.