In this report, YouGov SixthSense highlights some of the issues
surrounding the uptake, use and value of mobile phone insurance and
considers the current structure of the market.
Mobile phone insurance is one of the more controversial areas of
the insurance market. There are many who doubt the value of the
policies sold and yet many consumers do benefit from compensation
in the event of their phones being lost, stolen or damaged. The
relevance of these policies has risen in prominence in the past few
years now that a new breed of smartphones, like the Apple iPhone,
and tablet computers has come onto the market. Today, many people
are walking around with hundreds of pounds worth of kit in their
pockets or bags and the loss or damage to any one of these gadgets
can cause severe personal, business and, importantly, financial
To download a table of contents for this report, click here.