It is widely acknowledged that small and medium-sized enterprises (SMEs) are vital for the functioning of a modern economy. While most of the newspaper headlines are made by big companies, SMEs are vital for creating jobs and generating economic growth.

Since the financial crisis broke in 2007, many SMEs have found it hard to get access to finance. According to SMEs, banks have become ultra conservative in their lending policies, locking them out of access to funds, while from the banks' perspective there has been a lack of demand for funds from SMEs.


Whatever the merits of these arguments, understanding how SMEs bank and access financeis a crucial question for UK plc: put simply, a dysfunctional SME banking system will limit the UK's ability to restore its economic health to anything close to the pre-crisis levels.


This report seeks to understand how SMEs bank, how their banking has changed in recent years and how SMEs view the services they get from their banking and finance providers.

Download the full Table of Contents.