Latest Consumer Insight

Monthly indicators of consumer confidence and the ability of consumers to spend.
Likelihood of buying a city car in the next two years, by city car ownership status
Household shopping responsibilities, by gender


Pensions & Investments

The prospects for comfortably funded retirements are in rapidretreat.UK governments have changed the regulations for pensionsfrequently, and against ...

In-home connectivity

How many people are currently connecting electrical devices andhome appliances together? Who are these people and what do they seeas the benefits of ...

Future Digital Consumption

Today's tech-savvy consumers are faced with a range of devicesand services through which they can consume digital content, bothat home and on the go....

Insulation

Rising energy costs over the past few decades have promptedincreased interest from governments, businesses and consumers inways of saving energy. Imp...

MPI Claims 2013

This report updates and extends the findings of the YouGovSixthSense report Mobile Phone Insurance Claims 2012.Similarly to the previous report,...

In-store Promotions

This report takes a detailed look at the impact of in-storepromotions on shoppers.In particular, it looks at changes to shopping habits in thecontext...

Multi-Screening: Competition For Our Attention

Multi-screening, the process of engaging with various types of digital media across devices either simultaneously or sequentially, is a growing tren...

Marketing to Children

This report approaches the subject of marketing to children byexamining both their parents' attitudes and children's behaviour.To this end, it establ...

Utilities Customer Switchers

The high cost of gas and electricity has meant that paying billshas become an increasing issue for many consumers. A commonresponse has been to seek ...

Freesheets

This report considers the freesheets market in the UK, inparticular free newspapers and regular free consumer magazines. Itanalyses market-specific t...

Greetings Cards 2013

The UK is a large and vibrant market for greeting cards. Thatsaid, conditions have been changing, which have affected bothdemand and supply.The marke...

Snacking 2013

Snacking or eating between meals is now very much the norm inthe UK. A vast array of products exists to satisfy this market, andwhile confectionery, ...

Alpha Mums

The concept of an "Alpha Mum" has been discussed in a wide rangeof media over the past few years.As well as being an important target market for prod...

SMEs: IT Procurement 2013

For SMEs, the procurement of the wrong system or a fault in theinstallation process can have serious, possibly fatal, consequencesfor the business, t...

Legal Services 2013

This report considers the state of the UK legal services markettoday and puts that into context of the changes that are likely totake place over the ...

Youth Travel

Youth Travellers are a tech-savvy group, taking advantage ofdigital technology and social media to live their lives online aswell as off. Researching...

Funeral Planning

Our January 2013 Funeral Planning report looks at how people inthe UK pay for funerals, and how satisfied are they with theservice given by funeral d...

Retail Electronics

This report, published in January 2013, explores ownership ofelectrical/technological products, attitudes towards onlineshopping, sales service, the ...

Tech Accessories

This report, published in January 2013, explores ownership oftech products with a focus on USB and memory sticks. It looks atwhere consumers buy USB ...

Utilities: Key Drivers of Retention

This report looks into the issue of customer churn and customerretention in the energy supply market. In recent years, therelationship between energy...

Student Finance 2012

Students are facing increasing financial pressures and yet theseyoung adults still represent an attractive market for the financialservices industry....

Digital News

This report focuses on the UK digital news content market and isbased primarily on an in-depth assessment of consumers' attitudesand perceptions of d...

Consumerisation of IT

This report examines the current state of consumerisation of ITand the relevant behaviour of the UK workforce. It begins byconsidering the main drive...

The Railway Passenger

Almost half of UK consumers use trains. Within this total thereare huge variations in both the frequency and type of usage,meaning that it is very di...

Newspaper Consumption

In addition to measuring newspaper consumption by differentplatforms, the report moves beyond this to probe what newspapersand newspaper brands mean ...

Music Festivals: 2012/2013 Season

Music festivals in the UK have grown rapidly in number andpopularity over the past decade and are now part of the culturalfabric of the British summe...

Live Music

Live events are seen by the music industry as a crucial - andpiracy-proof - revenue stream in an age where recorded sales ofphysical music formats ar...

Ageing Gracefully: Targetting the Over 45s

This report examines the issues facing women ageing in modernsociety and their attitudes towards them.To this end, YouGov SixthSense commissioned a s...

Children's Savings Products

As the costs of living faced by teenagers and young adultsincrease, so many parents are looking at ways to build up a nestegg for their children at a...

Hotel Catering - Business Users

This report looks at how business travellers - the end users ofthe accommodation and foodservice provided by hotels, a key part ofthe MICE sector - u...

Home Appliances - Energy Efficiency

This report explores consumers' understanding and relationshipto the energy efficiency of household appliances.A series of questions was asked coveri...

Sports Venue Experience

The UK is one of the most competitive nations in the sportingworld and has a plethora of state of the art sporting arenas. Themajority of stadia are ...

Consumer Choices in Own-Label Grocery

The UK grocery market has come under pressure since the onset ofthe recession and the squeeze on consumer incomes. Many havechanged their shopping ha...

Christmas Spending 2012

This report gives an overview of consumers' spending behaviourover the Christmas period 2012. Consumers were asked theiranticipated spend in Septembe...

Halloween and Bonfire Night

Our October 2012 Halloween and Bonfire Night report looks at thetwo autumnal which are important to both consumers and retailersalike, not just becau...

H.E.A.T October 2012

H.E.A.T (Household Economic Activity Tracker) Gives you the earliest indicator of actual changes in household finances. Early warning system for ...

Impact of the Retail Distribution Review (RDR)

According to the Financial Services Authority (FSA), the RetailDistribution Review (RDR) is a key part of its consumer protectionstrategy, which will...

The Future of Utilities

The October 2012 Future of Utilities report looks at howconsumers feel about the future of energy suppliers in terms ofwhat they expect to happen to ...

Music Consumption

The October 2012 Music Consumption report covers musicconsumption, which is defined by how people currently listen to,acquire and discover music.The ...

Workplace Pension Schemes

This reports looks at workplace or occupational pensions. Theworkplace pensions market has been in a state of change for thepast decade or more as co...

Retail Banking

The retail banking industry (which for the purposes of thisreport includes building societies) is undergoing significantchange.For so long seen as a ...

H.E.A.T September 2012

H.E.A.T (Household Economic Activity Tracker) Gives you the earliest indicator of actual changes in household finances. Early warning system for ...

Techno Beauty Products

The August 2012 Techno Beauty Products looks at a new term usedto describe electrical beauty products which are designed to obtainbetter performance ...

Sports Supplements

The August 2012 Sports Supplements report explores whatmotivates people to take sports supplements, and discovers usagelevels, purchasing habits and ...

H.E.A.T August 2012

H.E.A.T (Household Economic Activity Tracker) Gives you the earliest indicator of actual changes in household finances. Early warning system for ...

Mobile Phone Insurance Claims: A Customer Journey

Getting insured for the loss, damage or theft of a mobile phonehas increased in importance in recent years as the value of modernmobile devices to co...

Surgical and Non-Surgical Cosmetic Procedures

The August 2012 Surgical and Non-Surgical Cosmetic Proceduresreport looks at surgical and non-surgical cosmetic procedures fromthe consumer's point o...

Retail Store Catering

The March 2012 Retail Store Catering report looks primarily atconsumer tastes when visiting the cafés and restaurants situatedwithin shops and superm...

Personal Injury

This report assesses consumer attitudes towards personal injuryincidents and personal injury claims.It includes analysis of incidence of accidents an...

Food Provenance

Within the food market "provenance" has come under scrutiny asconsumer demand for locally, regionally and nationally producedfood has grown. During t...

H.E.A.T July 2012

H.E.A.T (Household Economic Activity Tracker) Gives you the earliest indicator of actual changes in household finances. Early warning system for ...

Savings and Investments Customer Journey

This report looks at the customer journey taken by consumerswhen arranging financial products that involve a long-term savingsand investment element ...

City Cars

This report focuses on a particular segment of the automobilemarket, namely city cars. These vehicles are typically smaller carswhich have increased ...

Mortgage Brokers

Mortgage brokers have an important role in matching mortgageseekers with the most relevant products for their circumstances,and that role becomes mor...

Shopping Centres and Retail Parks

The June 2012 Shopping Centres and Retail parks report assessesshoppers' use of two key types of retail destination, shoppingcentres and retail parks...

H.E.A.T May 2012

H.E.A.T (Household Economic Activity Tracker) Gives you the earliest indicator of actual changes in household finances. Early warning system for ...

H.E.A.T June 2012

H.E.A.T (Household Economic Activity Tracker) Gives you the earliest indicator of actual changes in household finances. Early warning system for ...

SME Banking

It is widely acknowledged that small and medium-sizedenterprises (SMEs) are vital for the functioning of a moderneconomy. While most of the newspaper...

Fish and Seafood

The June 2012 Fish and Seafood report examines the UK retailmarket for fish and seafood products.Fish and seafood are an established part of the UK d...

Magazine Consumption

The May 2012 Magazine Consumption report first delivers a reviewof current trends and developments in the consumer magazine market,and within that co...

Social Media and Financial Services

This report assesses attitudes towards social media usagefocusing on the relationship between the financial servicesindustry and consumers.As well as...

Trust in Financial Services

This report examines the degree of trust consumers have infinancial services firms and how trust has been affected by thefinancial crisis. It looks a...

Utilities 2012: Switching

The high cost of gas and electricity has meant that energycompanies in general have become a source of opprobrium for manyconsumers. Over eight in te...

H.E.A.T April 2012

H.E.A.T (Household Economic Activity Tracker) Gives you the earliest indicator of actual changes in household finances. Early warning system for ...

H.E.A.T March 2012

H.E.A.T (Household Economic Activity Tracker) Gives you the earliest indicator of actual changes in household finances. Early warning system for ...

Supplement: Frozen and Chilled Desserts

The April 2012 supplement to the YouGov SixthSense FrozenFoods and Chilled Foods reports corroborates thefindings from a survey of questions put to Y...

Supplement: Frozen and Chilled Desserts

The April 2012 supplement to the YouGov SixthSense FrozenFoods and Chilled Foods reports corroborates thefindings from a survey of questions put to Y...

Supplement: Focus on Fruit and Vegetables

The April 2012 supplement to the YouGov SixthSense reportSnacking focuses on fruit and vegetables as part of the snackingmarket, and compares their c...

Britain's Health Story

The April 2012 Britain's Health Story report explores Britons'state of health, focusing on lifestyle factors such as diet,smoking and drinking, and t...

Utilities 2012: Energy Usage

The high cost of energy is a major consumer preoccupation and akey cause of consumer complaint as well as an important factor ingenerating fears abou...

Car Warranties

This report looks into consumer use of car warranties and thefactors which drive purchasing.Car warranties offer psychological and financial peace of...

Beauty Customer Journey

The March 2012 Beauty Customer Journey report follows thejourney women go on when they are buying health and beautyproducts.The report classifies con...

Ocean Cruising

The March 2012 Ocean Cruising report considers the state of theUK ocean cruise market today and puts the market in the context ofthe main factors tha...

Driving Habits

Three-quarters of British households now have access to a car,whilst the proportion of households with two or more cars hasrisen, from a quarter in t...

Retro Appetisers

The March 2012 supplement to the YouGov SixthSense Appetisersreport focuses on the concept of retro appetisers and what theymean to consumers.For thi...

Pet Food

Despite recessionary pressure, the market for pet food in the UKhas remained strong as pet ownership remains high and brand-loyalconsumers look to th...

Green and Electric Cars

This report provides an analysis of the market for Green Carsincluding Alternative Fuelled Vehicles (AFVs). The report offers aninsight into car owne...

Household Cleaning Products

The January 2012 Household Cleaning Products reports looks atthe attitudes, buying and consumption behaviour of consumers whenit comes to cleaning an...

Marketing to Chrildren

There are currently just under 13 million children aged 0-16living in the UK who represent a significant marketing opportunity.Yet childhood has unde...

Laundry

The January 2012 Laundry report explores how difficult economicconditions are reshaping the laundry products market in the UKforcing consumers to mak...

Mobile Phone Insurance

In this report, YouGov SixthSense highlights some of the issuessurrounding the uptake, use and value of mobile phone insurance andconsiders the curre...

Charity Shops

The March 2012 Charity Shops report is YouGov SixthSense'ssecond on Charity Retailing. It features expanded coverage ofshopper behaviour and attitude...

Mortgages 2012

This is second mortgage report produced by YouGov SixthSense.This report aims to extend and update some of the data contained inthe previous report a...

Handsets and Apps

This report presents a review of the UK market for mobile phonehandsets. It focuses only on handsets and excludes peripherals thatmay be purchased as...

Home Buying & Selling

This YouGov SixthSense report looks at the current shape of theUK housing market and the role of estate agents and conveyancers inthe industry.The as...

Household Energy Efficiency

The issues surrounding sustainability in the face of apparentclimate change and the depletion of resources have long since movedbeyond being only of ...

Pet Insurance

This report looks at the penetration of pet insurance among petowners and also considers the factors driving purchasing and petinsurance behaviours. ...

Mobile Phone Tariffs

This report examines the mobile phone tariffs consumers arecurrently using and how such tariffs are understood. It alsoassesses the factors that driv...

Internet Service Providers

The aim of this report is to assess the access to broadbandamong UK consumers, how the Internet is used and how much knowledgeconsumers have about th...

Toys and Play

The January 2012 Toys and Play report examines the expectationssurrounding toys and the demands made of play. It also looks at thetype of toys childr...

Leisure Venue Catering

The March 2012 Leisure Venue Catering report shows the types offood - drinks, hot or cold snacks, hot or cold lunches - that arepreferred at differen...

Alternative Energy

This report considers how worried consumers are about climatechange and whether they agree with the need to develop alternativeenergy sources. It als...

Current Accounts 2012

This is the second report on current accounts produced by YouGovSixthSense. This report covers some of the ground addressed in theprevious report, bu...

Catalogues and Mail-Order Shopping

The February 2012 Catlogues and Mail-Order Shopping reportquantifies usage of catalogues, in the context of both relatedonline trends and print media...

Snacking In France 2011

Today's lifestyles mean that eating is no longer just based onthree meals a day. According to exclusive research commissioned forthis report among Yo...

H.E.A.T February 2012

H.E.A.T (Household Economic Activity Tracker) Gives you the earliest indicator of actual changes in household finances. Early warning system for ...

H.E.A.T January 2012

H.E.A.T (Household Economic Activity Tracker) Gives you the earliest indicator of actual changes in household finances. Early warning system for ...

Music Festivals

The February 2012 Music Festivals report takes a wide-rangingand detailed look at the habits, experiences, preferences andattitudes of British music ...

Music 2012

This is the first report that utilises findings from YouGov Labswhich have been supplemented with an exclusive consumer surveyamong a nationally repr...

Bicycles

The January 2012 Bicycles report explores what motivates peopleto cycle, and outlines cycle frequency levels, usage, purchasinghabits and consumers' ...

Family Planning

This study outlines a broad range of issues relating to becominga parent which can be collectively referred to as 'FamilyPlanning'.Some of the most s...

Smart Appliances

This review looks at the UK market for smart domesticappliances. It covers awareness, ownership and interest in smartappliances as well as identifyin...

Airport Catering

The January 2012 Aiport Catering report looks at consumer foodpreferences when they are travelling through airports and whatmight tempt them to incre...

Potatoes

The January 2012 Potatoes report examines consumer attitudes,behaviour and purchasing patterns for this long established market.Potatoes  have l...

Life and Health Protection

This report covers the life and health (illness) protectionmarket, including life insurance, critical illness insurance andincome protection. It does...

Hotel Catering

The January 2012 Hotel Catering report looks at how changingeconomic times impact on the hotel industry in general and on hotelcatering in particular...

Automobiles: The Customer Journey

This report looks at five inter-related issues surroundingcustomer involvement with the car buying process. These five issuescan be summarised as 'Th...

Social Media Journey

The social media landscape is changing rapidly, and presentsboth opportunities and challenges to marketers. Rather than'talking at' customers, compan...

Food Safety

The January 2012 Food Safety report looks at current food scaresand consumers' levels of concern about them. It also examinesgeneral levels of hygien...

Houseplants & Cut Flowers

The January 2012 Houseplants & Cut Flowers report looks atwhy people decide to buy, how much they spend and particularlywhich retailing outlet th...

Appetisers

The January 2012 Appetisers report examines attitudes toappetisers in the context of the wider eating-out market.The majority of the UK population ea...

H.E.A.T December 2011

H.E.A.T (Household Economic Activity Tracker) Gives you the earliest indicator of actual changes in household finances. Early warning system for...

Travel Insurance

While travel insurance is taken out to cover UK trips, the mainmotivation is to cover trips abroad and this is the main focus ofour research in this ...

Paying for Time: The Future of Retailing

The November 2011 Paying for Time: The Future of Retailingreport deals with three inter-related issues, which can besummarised as the impact of new t...

Opticians

The retail opticians market has seen the entrance of a growingnumber of suppliers in recent years. As well as traditionaloptician practices, there ha...

Home Protection

This report looks at the major issues currently affecting thehome insurance market. Based on our exclusive consumer research, weexamine ownership lev...

H.E.A.T November 2011

H.E.A.T (Household Economic Activity Tracker) Gives you the earliest indicator of actual changes in household finances. Early warning system for...

Pasta

The December 2012 Pasta report examines the UK market for pastafor in-home consumption, including dry pasta, fresh/chilled pasta,tinned pasta, ambien...

Changing Body Shapes and Perceptions

The October 2011 Changing Body Shapes report examines consumers'perceptions of their own bodies - what they like and dislike aboutthem, how they are ...

Luxury Goods

Our November 2011 Luxury Goods report considers the shopping andleisure lifestyle of wealthy adults, including holiday travel andsports, social and c...

Motor Protection

The YouGov SixthSense Motor Protection report is a comprehensiveoverview of consumer trends surrounding car insurance and breakdowncover.Within the r...

Petrol, Oil & Lubricants

This report examines the fuels market and its operation in thecontext of new research into consumer behaviour and attitudes, notjust to the oil compa...

HEAT Subscription

H.E.A.T (Household Economic Activity Tracker) Gives you the earliest indicator of actual changes in household finances. Early warning system for...

Free From Foods

The November 2011 report will examine the UK market (retail andprescription) for food products that cater to consumers sufferingfrom food intolerance...

H.E.A.T October 2011

H.E.A.T (Household Economic Activity Tracker) Gives you the earliest indicator of actual changes in household finances. Early warning system for...

H.E.A.T September 2011

H.E.A.T (Household Economic Activity Tracker) Gives you the earliest indicator of actual changes in household finances. Early warning system for...

University Catering

The January 2012 University Catering report examines the eatinghabits of students. Students have to juggle living on a tightbudget with enjoying a mo...

School Meals Catering

The 1944 Education Act put the compulsory provision of schoolmeals on the statute book and heralded the creation of the movetowards a welfare state w...

Workplace Catering

This report examines the eating habits of those adults who arein employment, on the days when they are at work. What people eatduring the working day...

Hospital Catering

This report examines the provision of catering services inhospitals to both patients and visitors. This is an area which doesnot have a good reputati...

Sports Venue Catering

Almost half of the UK population attends a sports event at onetime or another according to YouGov SixthSense - a figure whichwill surely rise in 2012...

Roadside Catering

The glory days of roadside services began in 1959, when theWatford Gap services opened on the M1. As more motorways were builtand more affluent Brito...

Online Grocery Shopping

This April 2012 Online Grocery Shopping report assesses why aresome people more inclined to use online grocery shopping servicesthan others and asses...

Petrol Forecourts

The April 2010 Petrol Forecourts report considers motorists' andnon-motorists' use of forecourts to buy non-fuel products andassesses the potential f...

Loyalty Cards 2010

This report offers detailed coverage of this importantmarket.SixthSense's recourse to extensive primary research in producingthis report has allowed ...

Local Store Shopping

The April 2010 Local Store Shopping report considers howdifferent types of local businesses are used by shoppers andassesses their prospects in the c...

Frozen Food 2011

The October 2011 Frozen Foods report examines the background andattitudes of UK consumers in the food market. It goes on to look atfrozen food catego...

Supermarkets 2011: Loyalty and Switching

This report assesses dynamics of the relationship betweengrocery retailers and their customers. By taking into account thewide range of factors that ...

Business Legal Services

This report considers the UK B2B legal services market andexplores some of the issues that are likely to impact on the marketin the next few years. O...

Anti-Ageing

The October 2011 Anti-Ageing report examines the issuessurrounding ageing in today's society and the measures people aretaking, both in terms of skin...

Packaged Bank Accounts

This report provides comprehensive analysis of the packaged bankaccounts market. The multitude of benefits bundled into accounts asstandard, as well ...

Chilled Food 2011

The chilled foods market is one of the most dynamic sectors ofUK grocery.With a strong level of growth across many categories for over adecade, there...

The Impact of Technology on the Travel Industry

Technology has prompted the travel industry to change and adaptin many ways over the years. Widespread internet access has meantthat many consumers h...

Children's Eating Habits

YouGov SixthSense's research asked consumers about children'seating habits, as wells as their views, concerns and endeavours toimprove the diets of t...

H.E.A.T August 2011

H.E.A.T (Household Economic Activity Tracker) Gives you the earliest indicator of actual changes in household finances. Early warning system for...

NHS Choice & Private Sector Dynamics

The August 2011 NHS Choice &Private Sector Dynamics report focuses on planned surgery (medicaland cosmetic) and assesses both the level of consum...

H.E.A.T July 2011

H.E.A.T (Household Economic Activity Tracker) Gives you the earliest indicator of actual changes in household finances. Early warning system for...

H.E.A.T June 2011

H.E.A.T (Household Economic Activity Tracker) Gives you the earliest indicator of actual changes in household finances. Early warning system for...

Shampoos & Conditioners

The June 2011 Shamppos & Conditioners report provides anin-depth view on the shampoos and conditioners market in the UK. Itwill examine usage pat...

Fairtrade Coffee & Tea

Sales of Fairtrade coffee and tea have grown strongly in recentyears as consumer shopping habits have become more ethical andFairtrade products have ...

Make-up

The July 2011 Make-up report is an in-depth look at the make-upmarket in the UK. It examines usage patterns, attitudes, andshopping habits among cons...

H.E.A.T February 2011

Key Benefits of HEAT: Based on 2,000 interviews per month, HEAT is an early warning system for changes in key economic indicators before consumer ...

H.E.A.T January 2011

Key Benefits of HEAT: Based on 2,000 interviews per month, HEAT is an early warning system for changes in key economic indicators before consumer ...

Early Adopters

As technological innovations follow each other more quickly, andconsumers become more sophisticated, it becomes increasinglyimportant to keep tabs on...

Smartphones & Sat Navs

The pace of change in all technology markets isunrelenting.  Product categories which were once marketdrivers seem marginalized all too quickly ...

Home Entertainment

This report examines the home entertainment market and thedynamics behind the recent and future development behind four keysectors: Televisions, Set-...

PMPs, e-readers and Handheld Gaming Devices

The pace of change in all technology markets isunrelenting.  This is clearly evident in the markets forpersonal media players (PMPs) and handhel...

Online Habits

This report provides in-depth analysis on the ever increasingmajority of consumers with access to the internet and how theyspend their time online: i...

Cask Ales

For this report, only beer shipped in casks (barrels) isconsidered, excluding 'bottle-conditioned' real ales, although somereference to major bottled...

Coffee Shops

Coffee shops have risen from obscurity to ubiquity in the UK ina remarkably short space of time. Driven by expansionist chains,the market has benefit...

Ethnic Food

This report outlines consumer attitudes towards ethnic food in anumber of formats, including takeaway; supermarket purchasing(ready-meals and sauces)...

Hairstyling Products

The December 2010 Hairstyling Products report looks in depth atthe key products in this market; including amongst othershairsprays, gels and mousses....

Natural & Organic Cosmetics & Toiletries

The February 2011 Natural & Organic Cosmetics &Toiletries report wis an in-depth look at the natural and organicscosmetics and toiletries mar...

Suncare

The October2010 Suncare report provides a detailed account of the key productsin the UK Sun care and tanning market, including oil, lotion, faketan a...

Beauty Salons

The June 2010 Beauty Salons report provides in-depth analysis ofthis niche market.SixthSense's recourse to extensive primary research in producingthi...

Healthy Living

This report takes an in-depth look at healthy living in the UKtoday. It examines the current habits of consumers, theirattitudes, actions already tak...

Men's Grooming

The September 2010 Men's Grooming report offers in-depthanalysis on the key parts of this market; including suncare, skincare, shaving, deodorants an...

Health Products

This report provides detailed analysis on the keyissues surrounding the UK consumer's attitudes to health.SixthSense's recourse to extensive primary ...

Beauty

This report provides in-depth analysis on this market's keyproduct lines; including bodycare, facial skincare, suncare,make-up and colour cosmetics, ...