Petrol forecourts have evolved into a place where far more than
fuel is purchased. Although there is wide variation in the
provision of goods and services offered across the UK forecourt
network, most operators recognise that they have to enhance their
narrow margins on fuel retailing by increasing sales of higher
margin everyday and impulse items from shops that have an offer
that is as attractive as well as competitive with the best
convenience stores in the locality.
This review considers motorists' and non-motorists' use of
forecourts to buy non-fuel products and assesses the potential for
further growth in non-fuel sales.
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