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Specialist Non-Food Retailing
£2500

Content
  • Specialised Non-food Retailing Review Toggle
    • Introduction
    • Definitions and methodology
    • Abbreviations and acronyms
  • Report SummaryToggle
    • How shoppers behave
    • Market assessment
    • Future direction for specialised non-food retailers
  • Drivers of changeToggle
    • 2010 Budget – are consumers ready for austerity?
    • VAT increase
    • Public sector cuts will increase unemployment
    • Discretionary spend will be squeezed
    • Retail property market favourable for companies able to expand
    • Is Britain over shopped?
    • Medium term demographic trends are positive
    • Ageing population
  • Trends and momentumToggle
    • Competitive pressure from major grocers
    • Large companies squeezing smaller companies
    • Down trading in evidence
    • Technology changing the retail market for many products
    • Technology changing the structure of retailing
  • The ConsumerToggle
    • Use of supermarkets for specialist non-food productsToggle
      • Supermarkets widely used for specialist non-food products
      • Everyday toiletries a core range for supermarkets
      • Convenience healthcare
      • Cards, news and magazines provide everyday sales
      • Changes in music and entertainment set a challenge
      • Jewellery and sports goods have low penetration
    • Use of online for specialist non-food productsToggle
      • Online now a major force in some categories
      • Limited purchasing in health & beauty
      • Books are a key category online
      • Online a serious threat in music and entertainment
      • Purchase penetration at modest levels in other categories
    • Key characteristics of supermarket & online purchasersToggle
      • Health & beauty products
      • Books, cards, stationery and news
      • Sports equipment and clothing
      • Toys and games
      • Music and entertainment
      • Jewellery and watches
  • Brand MomentumToggle
    • Resilience of health & beauty showing through
    • Leisure companies in trouble
    • JD Sports Fashion most consistent performer
    • Pharmacies hit by drug price clawbacks
    • Very few recovery stories in 2009/10
    • Best performers making good margins
    • Margin growth minimal in 2008/09
    • 2009/10 brings more problems for under performers
    • Modest growth for some but radical downsizing for others
  • Impact of innovationToggle
    • The chemists for convenience
    • Scent of success
    • Instant access for those on the move
  • Opportunities for Positioning and Proposition DevelopmentToggle
    • The impact of the economic downturn
    • Competitive threat from supermarkets
    • Competitive threat from online
    • Multi-channel must be an opportunity and not a threat
  • Books, Cards, Stationery & NewsToggle
    • Introduction
    • SummaryToggle
      • How shoppers behave
      • Market assessment
      • Future direction for books, cards & stationery retailers
    • Drivers of ChangeToggle
      • Slowdown in consumer spending in core markets
      • Growth in non-food sales through supermarkets
      • Growth in sales online
    • Trends and MomentumToggle
      • Performance
      • Poor performance continues into 2010
      • Failures
      • Rescued
      • Opportunities online…
      • …and in-store
    • Key characteristics of brandsToggle
      • WH Smith
      • Specialist multiples
    • The ConsumerToggle
      • Sources of purchase of books, cards & stationery
      • Books – multiple specialists prominent
      • Greetings cards – non-specialists a serious threat to specialists
      • Stationery – non-specialists are displacing specialists
    • Brand MomentumToggle
      • WH Smith
      • Clinton Cards
      • Waterstone’s
      • Card Factory
      • Amazon.co.uk
      • Staples
      • Ryman
      • Blackwell
      • The Book People
      • The Book Depository
      • Paperchase
    • Opportunities for Positioning & Proposition DevelopmentToggle
      • The impact of the economic downturn
      • Competitive threat from supermarkets
      • Competitive threat from online
  • Charity ShopsToggle
    • Introduction
    • SummaryToggle
      • How shoppers behave
      • Market assessment
      • Future direction for charity shops
    • Drivers of ChangeToggle
      • Economic downturn creates more customers…
      • …but reduces donations
      • Shop networks help re-use and recycle
      • Recession creating a void for charity shops to fill
      • Rate relief for charities and landlords
      • Charity shops too successful?
      • Charity shops have become specialists in some types of second-hand goods
      • Professionalisation of the third sector
      • Sales of new goods through shops another fundraising route
      • Charities as retail businesses
    • Trends and MomentumToggle
      • Falling revenues as donations dry up
      • Competition for donations intensifying
      • Illegal operations
      • Corporate donations
    • Donating to charity shopsToggle
      • High levels of donations apparent
      • Implications for proposition development
    • The ConsumerToggle
      • Widespread purchasing levels
      • Implications for proposition development
    • Brand Momentum Toggle
      • British Heart Foundation
      • Oxfam
      • Cancer Research UK
      • British Red Cross
      • Salvation Army
      • Age UK
      • Barnados
      • Save the Children
      • The National Trust
      • The Royal Society for the Protection of Birds (RSPB)
    • Opportunities for Positioning & Proposition DevelopmentToggle
      • The impact of the economic downturn
      • ‘Treasure among the trash’ experience is a myth
      • Retail standards have to be high
      • Charity shops need to find new ways to secure donations
      • Longer opening hours contribute to high street vitality
  • Health & Beauty RetailersToggle
    • Introduction
    • SummaryToggle
      • How shoppers behave
      • Market assessment
      • Future directions for health & beauty retailers
    • Drivers of ChangeToggle
      • Slowdown in consumer spending in core markets
      • Growth in non-food sales through supermarkets
      • Growth in sales online
      • Ageing and ailing population a boost for healthcare
    • Trends and MomentumToggle
      • Performance
      • Partial recovery in 2010
      • Niche beauty businesses seeking to expand
      • Online prescription services
    • The ConsumerToggle
      • Sources of purchase of health & beauty products
      • Medicines and healthcare products – Boots dominant
      • Toiletries
      • Cosmetics, skincare and fragrances
    • Key characteristics of brandsToggle
      • Boots
      • Superdrug
      • Multiple chemists
      • Independent chemists
      • Specialist beauty multiples
    • Brand MomentumToggle
      • Boots
      • Lloyds Pharmacy
      • Superdrug
      • Co-op Pharmacy
      • Rowlands Pharmacy
      • The Body Shop
      • Avon
      • The Perfume Shop
      • Savers Health and Beauty
      • Day Lewis
      • The Fragrance Shop
      • Other significant community pharmacy chains
    • Opportunities for Positioning & Proposition DevelopmentToggle
      • The impact of the economic downturn
      • Competitive threat from non-specialists and online
  • Jewellery RetailersToggle
    • Introduction
    • SummaryToggle
      • How shoppers behave
      • Market assessment
      • Future directions for jewellers
    • Drivers of ChangeToggle
      • Slowdown in consumer spending in core markets
      • Growth in non-food sales through supermarkets
      • Growth in sales online
      • Fewer gift giving occasions
    • Trends and MomentumToggle
      • Performance
      • Rising price of gold
      • Second-hand sales buoyant
      • Pawn brokerage companies thriving
      • Online specialists posing a threat
      • Failures
    • The ConsumerToggle
      • Sources of purchase of jewellery and gifts
      • Self purchasing
      • Purchasing a gift
    • Brand usageToggle
      • Independent jewellers
      • Argos
    • Brand Direction & MomentumToggle
      • Signet Group
      • Aurum
      • Claire’s
      • Beaverbrooks
      • Links of London
      • F Hinds
      • Fraser Hart
    • Opportunities for Positioning & Proposition DevelopmentToggle
      • The impact of the economic downturn
      • Inverse effect
      • Competitive threat from non-specialists and online
      • Occasion marketing
  • Music & Entertainment RetailersToggle
    • Introduction
    • SummaryToggle
      • How shoppers behave
      • Market assessment
      • Future direction for music & entertainment retailers
    • Drivers of ChangeToggle
      • Slowdown in consumer spending in core markets
      • Growth in non-food sales through supermarkets
      • Growth in sales online
    • Trends and MomentumToggle
      • Performance dramatic sales decrease among specialists
      • HMV’s market prognosis gloomy
      • Failures and then there was one
      • Limited in-store opportunities
      • Online music services
      • Issues Channel Island tax loophole
    • The ConsumerToggle
      • Sources of purchase of music and entertainment products
      • Music CD
      • Entertainment DVD
      • DVD rental
      • Music and film downloads
    • Brand usageToggle
      • HMV
      • Amazon
      • Music downloading
      • DVD hire
    • Brand Direction & MomentumToggle
      • HMV
      • Blockbuster
      • Amazon.co.uk
      • Play.com
    • Opportunities for Positioning & Proposition DevelopmentToggle
      • The impact of the economic downturn
      • Competitive threat from supermarkets
      • Competitive threat from online
      • Competitive threat from non-specialists
  • Sports & Outdoor Leisure RetailersToggle
    • Introduction
    • SummaryToggle
      • How shoppers behave
      • Market assessment
      • Future direction for sports and outdoor leisure retailers
    • Drivers of ChangeToggle
      • Slowdown in consumer spending in core markets
      • Growth in non-food sales through supermarkets
      • Growth in sales online
    • Trends and MomentumToggle
      • Performance
      • World Cup came and went
      • Health concerns among an increasingly sedentary population
      • Olympic impact – more couch potatoes?
      • First retail winner in the Olympics
      • Major upheaval in 2009/10
      • Expanding smaller companies – through stores
      • …and online
      • New entrants
    • The ConsumerToggle
      • Sources of sports & outdoor leisure clothing & equipmentToggle
        • Sports equipment
        • Sports clothing
        • Outdoor activity equipment
        • Outdoor activity clothing
    • Brand usageToggle
      • Specialist sports retailers
      • Specialist outdoor activity retailers
    • Brand Direction and MomentumToggle
      • Sports Direct
      • JJB Sports
      • DW Sports Fitness
      • JD Sports Fashion
      • Blacks Leisure
      • M&M Direct
      • Footlocker
      • Decathlon
      • American Golf
    • Opportunities for Positioning & Proposition DevelopmentToggle
      • The impact of the economic downturn
      • Competitive threat from supermarkets and non-specialists
      • Competitive threat from online
      • Let’s get physical
  • Toys & Games RetailersToggle
    • Introduction
    • SummaryToggle
      • How shoppers behave
      • Market assessment
      • Future directions
    • Drivers of ChangeToggle
      • Slowdown in consumer spending in core markets
      • Growth in non-food sales through supermarkets
      • Growth in sales online
      • Rising birth rate boosting the market
    • Trends and Momentum Toggle
      • Performance
      • 2009 a poor year for specialists
      • Console life cycles
      • Waiting for new technology
      • Limited growth for specialist store-based games retailers
      • Still potential for store based toy retailers
      • Online the place to be selling gadgets and gifts
    • The ConsumerToggle
      • Sources of purchase of toys and games
      • Toys and games
      • Computer games
    • Brand UsageToggle
      • Argos
      • Specialist multiple toy retailer
      • Specialist multiple computer games retailer
    • Brand Direction and MomentumToggle
      • Game
      • Toys R Us
      • The Disney Store
      • The Entertainer
      • The Early Learning Centre
      • Hamleys
    • Opportunities for Positioning and Proposition DevelopmentToggle
      • The impact of the economic downturn
      • Competitive threat from supermarkets and non-specialists
      • Competitive threat from online
  • DownloadsToggle
    • Company Figures
    • Questionnaire
    • Datasheet
    • Report PDF
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LATEST RESEARCH | 21 May 2013
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